Listening: Don’t Dismiss Looking Like You Care

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We all know people whom we consider dull or uninteresting, and have probably had to sit through more boring presentations than we would like. Some people feel justified to behave as bad listeners as passive-aggressive retaliation to boring speakers: they look away at their papers, phones or computer screens, cross their arms, or have annoyed smirks on their faces.

But our listening behavior has tremendous impact on a speaker. By listening with great intent we can actually improve a speaker’s performance. Strong eye contact and non-distracted behaviors demonstrate respect and can bolstera speaker’s confidence. Many speakers blossom under the attention of a caring listener.

Your good listening will probably yield valuable information from a speaker. And, more importantly, it will build your credibility as a courteous and fair person.

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